Privacy Policy | 58jili Official Casino Platform Philippines
Last Updated: 2026-08-21
Privacy at a Glance
- What we collect: Account details, identity verification, payment info, and technical device data.
- Why we collect it: To manage your account, process payments, prevent fraud, and comply with PH laws.
- Who sees it: Only our internal staff and essential partner providers (payment/security). We never sell your data.
- Retention: We keep data for the life of your account and as required by PH gambling regulations.
- Your control: You can request access, correction, or deletion through our support channels.
Introduction and Scope
Welcome to 58jili. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we handle data for users located in the Philippines.
This policy applies exclusively to the services provided on this platform. It does not apply to any third-party websites, apps, or services that you may visit after leaving our site. We strongly encourage you to review the privacy policies of any external site you interact with.
Personal Information We Collect
To provide a secure and compliant gaming environment, we collect information categorized as follows:
Account & Identity
Information provided during registration to create your account and verify your uniqueness.
Verification Documents
Documents required to verify your age and identity to prevent underage gambling and fraud.
Payment Data
Details necessary to process deposits and withdrawals via our partner payment providers.
Gaming Activity
Records of your wagers, transaction history, and game preferences for account management.
Technical Data
IP address, browser type, device identifiers, and operating system used to access our services.
Support Records
Communications between you and our support team regarding account or technical issues.
How We Collect Data
We collect information through three primary channels:
- Directly from you: Information you enter when registering, updating your profile, or contacting support.
- Automatically: Technical data collected via cookies and logs when you interact with our website or app.
- Partner Providers: Information received from our partner payment processors and identity verification services.
Why We Use Data
Your data is used strictly for the following purposes:
- Account Management: Creating and maintaining your user profile and providing customer support.
- Financial Transactions: Processing deposits and withdrawals and ensuring funds reach the correct user.
- Compliance: Verifying your age and identity to meet legal requirements for gambling operators.
- Security: Detecting and preventing fraud, money laundering, and the creation of multiple accounts.
- Personalization: Improving the user experience by tailoring content to your preferences.
- Marketing: Sending promotional offers only if you have provided explicit consent.
When We Share Data
We do not sell your personal data to third parties. We only share information in the following circumstances:
- Essential Service Providers: With payment processors, identity verification services, and technical infrastructure providers necessary to run the platform.
- Legal Obligations: When required by applicable law in the Philippines or by a valid request from regulatory authorities.
- Protection: To protect our rights, your safety, or the safety of other users.
How We Protect Data
We employ robust security measures to keep your information safe:
- Encryption: Data transmitted between your device and our servers is encrypted to prevent interception.
- Access Control: Internal access to personal data is strictly limited to employees who require it for their specific role.
- Payment Isolation: Sensitive payment information is handled by secure partner providers, reducing the data we store internally.
- Monitoring: We continuously monitor our systems for potential security threats or unauthorized access.
Cookies and Tracking
We use cookies to enhance your experience, remember your settings, and analyze traffic. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.
Your Rights
Depending on your location and the nature of the data, you have the following rights:
- Access & Correction: Request a copy of your data or correct inaccuracies.
- Deletion: Request the removal of your personal information.
- Portability: Request your data in a structured, machine-readable format.
- Objection & Withdrawal: Object to certain processing activities or withdraw consent for marketing.
To exercise these rights, please contact our support team via the channels available on this site. Please note that even if you close your account, we are legally required to retain certain data for a specified period to comply with gambling and anti-money laundering regulations.
How Long We Retain Data
We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. The retention period is tied to the lifecycle of your account plus the timeframe required by applicable law in the Philippines.
Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, that account will be terminated immediately, and any remaining funds will be handled according to our terms.
Parents or guardians who believe a minor is using our platform can report the account through the support channels available on this site.
Cross-Border Transfers
To provide our services, some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed.
Contact Us
If you have any questions, concerns, or requests regarding your privacy and the handling of your personal data, please reach out to us through our official support channels. You can find all available contact methods on our Support Page.